Cocks & Gussets and the continuing saga of Bellend Towers

We had a mortgage offer from a well known lender, I'll call them Cocks and Gussets, about three weeks ago. It had the wrong address on it. We told them straight away, in fact our financial adviser told them before they even sent the letter out, and we were told that a modified letter would be sent to us.

In the meantime, our financial adviser also had told them to rectify a £50 difference in price of the property, and our solicitor had asked them for confirmation that they were OK with the incentives offered by the developers (they have to do this, apparently).

Here's an e-mail I've just received from Ken, our solicitor (Keith is our financial adviser):

I have called C&G today to ask what progress had been made in dealing with our letter of 13 May 2008. The operative I spoke to said that when they received the letter, they wrote to Keith asking him to either confirm a reduction in borrowing or change to a new product. They went on to state that they only received Keith’s response on 27 May 2008.

This is not correct. I spoke to Keith on 22 May 2008 and he had already replied to the letter by fax that day.

Further, C&G had no record of my phone calls of 22 and 23 May 2008, and no record of the ‘urgent’ status that I had been assured had been given to the file.

I have now been assured that the matter has been marked urgent and that the relevant team will be made aware that we need a response.

For good measure, I have called Keith this afternoon and asked him if he had any further information. He reiterated that he replied to the letter on 22 May 2008 and agreed to go and call them straight away. He has since called me back to confirm that the matter was given ‘urgent’ status at 3pm today (the time of my call !!) and should be dealt with within 6 hours.

JOY!

I'm just leaving it to them, then Keith is going to put in a formal complaint, for what it's worth.


Sex and the city
The film that millions of people (women) have been waiting for came out yesterday. It's not really of interest to me since I've never watched the show apart from the penultimate episode, however I know that LOADS of people are really into it. So much so that I heard today that lots of women went to see the film dressed as their favourite characters from the show.

Blimey.

How fucking pathetic, I thought when I heard it, I bet you wouldn't get a load of lesbians dressing up as their favourite L Word characters if a film was made based on the show.

Of course you bloody would, only they'd all dress as Shane and Alice (and perhaps Max) because we know damned well that Bettes, Tinas and Helenas are a total myth. Oh, I forgot Jenny. Jenny's a cunt.

I'd post some pictures, but I can't be arsed. Click here or here if you want.